Refund Policy

For all refunds please email hello@wearezelori.com

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.

Please note that all returns for refund items must be sent via recorded delivery and customers need to supply proof of postage and full tracking details to receive a full refund for goods.